WordPress Support Plans – UK-based Retained Support

Our packages are designed for busy entrepreneurs, website owners, and small businesses. Guaranteed peace of mind with our website support plans.

Wordpress website support

Pay Monthly Website Maintenance Plans

Expert WordPress Support & Maintenance packages.

The easiest way to get support is by allowing Revotion to host your website, allowing us easier access to perform back-ups, and other technical bits. This isn’t essential though, and we can still offer support through your web host. We provide monthly updates, support and analyse reports to make sure your website is performing as it should.

Guru UK Green Hosting
LiteSpeed Cache for WordPress Websites
cPanel and WHM Admin Panel
WordPress.org
Offsite UK Backups

Which plan is right for you?

Monthly Web Development Time Included in all Support Plans.

Basic WordPress Support

Advanced WordPress Support

Total Website Care

  
Care Packages Basic WordPress Support Advanced WordPress Support Total Website Support
Order NowGet Started Get Started Get Started
Support time per month
The number of minutes you can use each month.
40 Minutes 80 Minutes 120 Minutes
Site Audit
An objective report on the health of your site.
Monthly Monthly Weekly
Response time
How quickly we'll response to your request, office hours.
12 Hours 8 Hours 4 hours
Fix time
Office hours.
Within 24 hours Within 12 hours Within 8 hours
Development or Creative work
Any artworking, creative or development work.
All our WordPress support plans allow for creative and development work. Your monthly minutes can be used for design work or theme development. Please note that all development work is scheduled into the Revotion Digital studio - the standard fix times do not apply to these requests.
Theme updates
Making sure your theme is running the most current version.
Monthly Bi-Weekly Weekly
Offsite backups Monthly Bi-Weekly Weekly
Support Contact
How you can reach us.
Online Online Phone & Online
WordPress Core Updates
Updates to core WordPress files and security updates.
Monthly Bi-Weekly Weekly
Plugin Updates
Updates to plugins.
Monthly Bi-Weekly Weekly
Costs & Billing £40/month £80/month £120/month
Annual Discounts Pay annually and save 10%: £432 Pay annually and save 10%: £864 Pay annually and save 10%: £1296
Order Now Get Started Get Started Get Started
Notes Site Audits are automatic, objective audits of your site that highlight errors and areas for improvement.
Office hours All support and response times are office hours only - 9am to 5:30pm Monday to Friday. If you need out-of-hours support, please call us.

How It Works

We provide support via phone, email or support tickets.

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UK Support

Unlike many WordPress support services, our team are based in our studio in Northwich, Cheshire.

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Online Ticketing

You can submit requests via email, our online ticket system or by giving us a call on 01606 655573.

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Per Minute Billing

Your support time is billed per-minute meaning if something only takes us 10 minutes, we only record ten minutes off your development time for the month. This makes Revotion Support the perfect choice for small businesses.

WordPress Support Cheshire
Website Maintenance for WordPress

Total Website Care

A full range of services through Revotion Digital.

Whilst other WordPress maintenance providers only offer technical assistance, with Revotion, you can use your support time across all the services we provide. These include:

Technical & On-page SEO

Design/Artwork

Marketing strategy/advice

Branding

Digital Campaigns

Email Marketing

Introducing Ad-Hoc Support

Do you just need PAYG support?

On top of the retained WordPress support packages, we also provide PAYG or ad hoc support for smaller sites. If you think that you might only need a bit of help every other month, our ad-hoc support might be the best option for you. If you think that you might only need a bit of help every other month, our ad-hoc support might be the best option for you.

You pre-buy a number of hours of our time in bulk and get a reduced hourly rate.

Each time you put in a support request (via phone, email or a ticket), we’ll give you an estimate of how long it will take.

Once done, we simply take the time off of your total.

WordPress support and website maintenance